 2006 Conference
Health Care
 programs at Wharton
2004 Conference
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Panelists: Payor / Provider Panel
Paul D. Mango
Director
McKinsey & Company
Paul Mango is a Director in McKinsey's Pittsburgh office where he leads the North American Payor/Provider practice. He joined the Firm initially in 1988, left in 1991 to start and operate a clinical laboratory diagnostics business, and then rejoined the Firm in 1996 to further develop its presence in the health care industry.
Paul has led recent health care engagements spanning a broad spectrum of strategy, operations, and organization topics, with an increasing emphasis on such areas new approaches to medical management, development of distinctive service strategies, physician channel management effectiveness, and applying lean manufacturing principles to patient care delivery processes. He has also worked recently on enhancing hospitals' ability to effectively introduce new drugs and medical devices. He works extensively with some of the country's largest payors and providers and has also spent a significant amount of time serving health care clients in Europe, Asia, and the Middle East.
Since 1997, Paul has co-authored five articles published in the McKinsey Quarterly. The first, titled "GPOs Are No Panacea For U.S. Hospitals" focused on how integrated health systems could better exploit a growing number of supply chain reconfiguration opportunities. The second, titled "M&A Malpractice" examined the failure of hospitals to create the value anticipated from mergers. The third, titled "Hospital Heal Thyself" suggested practical alternatives to physician practice ownership as a means of influencing the channel. The fourth, titled "Hospitals Get Serious About Operations" examined the trend in operating efficiency in U.S. hospitals in the new millennium. The fifth, entitled "The Case for Boutique Health Care" offers a brief overview of the increasing trend of nonprofit hospitals offering premium services and accommodations to patients willing and able to pay for them.
During his five years away from McKinsey, Paul served as the Executive Vice President and Chief Operating Officer at the Institute for Transfusion Medicine, a private biotech services firm located in Pittsburgh.
Prior to joining McKinsey in 1988, Paul served five years as a field artillery officer in the US Army. He left the service in 1986 as a Captain. Paul's formal education include a General Engineering degree from West Point where he graduated as a distinguished cadet in 1981, and a Masters in Business Administration from Harvard University where he graduated as a Baker Scholar in 1988.
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